Job Description

Title: Warehouse Manager

Location: Lancaster, Texas

Salary: $90,000 - $110,000

Summary

The Warehouse Manager is responsible for the day-to-day management of warehouse operations, including staff scheduling, inventory control, productivity, facility maintenance, and financial management. This role ensures efficient and cost-effective operations while adhering to safety regulations and providing exceptional service to internal and external customers.

Duties And Responsibilities

• Schedule warehouse personnel to ensure adequate staffing for shipping, receiving, and other activities.
• Direct daily operations, including shipping, receiving, sanitation, maintenance, and inventory control.
• Generate productivity reports and manage labor hours to meet budget requirements and achieve warehouse goals.
• Use financial reports to manage cash flow, improve transportation yield, and control expenses for all warehouse related activities (general expenses and job related).
• Focus on driving profitable growth by increasing revenue and improving operational efficiency of warehousing activities.
• Oversee warehouse scratch rates, out-of-stock issues, receiving errors, selection errors, and slotting of products.
• Maintain warehouse equipment through preventive maintenance and necessary repairs, ensuring safe and efficient operation.
• Implement and maintain warehouse safety programs in compliance with OSHA and other regulations.
• Ensure a clean and safe work environment for employees.
• Foster a motivated and customer-focused team to achieve high levels of satisfaction and efficiency.
• Work closely with other departments to ensure seamless operations and service delivery.
• Maintain effective communication via phone, email, and web conferencing to coordinate activities and initiatives.
• Develop relevant metrics to measure department performance and identify areas for improvement.
• Use data-driven approaches to optimize processes and achieve operational goals.
• Perform other duties as assigned to support warehouse and organizational goals.

Supervisory Responsibilities

• Manage and lead warehouse personnel, including recruitment, training, performance management, and succession planning.
• Train new employees on warehouse systems and procedures.

Educational Background / Work Experience

• 5 years of experience in transportation and logistics management, with supervisory or managerial responsibilities is preferred.

Preferred Qualifications

• Experience in the freight forwarding industry or related fields.
• Gateway and/or airline ground handling experience is advantageous.

Skills & Competencies

• Lead Yourself: Display strong analytical and problem-solving skills with a focus on operational excellence.
• Lead Your Team: Demonstrate leadership and team-building abilities to manage and motivate staff.
• Lead Your Business: Deep knowledge of logistics processes, regulations, and industry best practices.
• Strong knowledge of warehouse operations and business processes.
• Results-driven with excellent decision-making and problem-solving abilities.
• Exceptional communication skills (written, verbal, and presentation).
• Organized and able to work effectively in a diverse environment.
• Knowledge of TSA and Customs & Border Protection regulations preferred.

Language Skills

• Fluent in English (oral and written).

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Knowledge of warehouse management systems is a plus.

Physical And/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi-shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Eligible Benefits:

PTO, Medical/Dental/Vision coverage, Life Insurance, Short-term/Long-term disability coverage, and 401K with partial matching contribution.

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