Job Description

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift : M-F with Call Rotation (remote or onsite)

Location : 210 South Florida Avenue Lakeland, FL

Pay Rate : Min $92,393.60 Mid $115,502.40

Position Summary

Systems Analyst III will design information systems that are appropriate for users’ needs and consistent with the overall design of the organizations information systems architecture. Under general supervision, collect and analyze information from system users to formulate the scope and objectives of the system. Maintain technical documentation to guide system users to assist with the ongoing operation, maintenance, and development of the system

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
• Stewardship
• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.
• Systems Analyst III
• Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives.
• Demonstrates knowledge of systems/technology necessary to complete duties, which may include providing end user technical support of systems and product lines.
• Serves as an information system consultant within department and for direct customers. This includes gathering business requirements. With input from department experts is able to formulate solutions based on the requirements.
• Participates in the ongoing maintenance of system applications, required security profiles, tables, and databases.
• Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers.
• Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Assists in training, and mentors others.
• Serves as project lead analyst, coordinating and implementing small IT solutions within department. This may include developing the project charter, tracking project status, communication planning and implementation of deliverables.
• Utilizes tools like Java Script, HTML, SQL query or other coding skills to understand and apply knowledge to existing application support.
• Demonstrates a complete understanding of the solution(s) they support through application build, testing, and configuration.
• Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements.

Competencies & Skills

Essential:

• Presentation skills.
• Advanced level of business and analytical critical thinking skills
• Excellent communication skills
• Experience in build, implementation, and configuration of an application.

Nonessential:

• Write concise, logical, grammatically correct technical documents.
• Demonstrated success in team work and collaboration
• Project Management skills

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Business Administration, Health Administration, Information Systems, Information Technology or related field

Nonessential:

• MBA preferred. Further related degree in computer science or related information systems field preferred.

Other information:

Essential Experience:

- Prior experience with systems analysis, troubleshooting and working in a team environment to implement new processes and Information Technology systems.

Experience Preferred:

- Healthcare or business related experience

- Knowledge of healthcare operations

Certifications Preferred:

- ITIL Foundations

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